Shipping policy
SHIPPING POLICY — WILLYWALKERS
Last updated: May 24, 2026
1. OVERVIEW
At WillyWalkers, we work hard to get your order to you as quickly as possible. Please read the information below so you know what to expect after placing your order.
2. ORDER PROCESSING TIME
All orders are processed within 1–3 business days of being placed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email once your order has been dispatched.
3. SHIPPING TIME
Once dispatched, orders typically arrive within 12–14 business days, depending on your location and local postal services.
Please note that delivery timeframes are estimates and are not guaranteed. WillyWalkers is not responsible for delays caused by couriers, customs, or circumstances outside our control.
4. TOTAL ESTIMATED DELIVERY TIME
| Stage | Timeframe |
|---|---|
| Order Processing | 1–3 business days |
| Shipping & Delivery | 12–14 business days |
| Total Estimated Time | 13–17 business days |
5. TRACKING YOUR ORDER
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery progress.
6. DELAYS & LOST PARCELS
If your order has not arrived within 20 business days of dispatch, please contact us and we will investigate the matter with the courier on your behalf.
7. CONTACT US
For any shipping-related questions, please reach out to us at: